A systems integrator is a company that transforms clients’ disparate hardware and software subsystems into a comprehensive IT solution. This alignment simplifies the client’s technology environment and helps them make progress toward their business goals. While a systems integrator may have preferred products, their approach is inherently vendor-agnostic.
Once a company chooses a systems integrator, the first step in the integration process is to assess the business’s needs and define the requirements for their transformation project. With this foundation established, the systems integrator then develops and executes an integration plan. After implementation, they continue to test and improve the system, and some systems integrators provide maintenance as well.